Consumer markets

The consumer markets sector is used to change; but with new business models disrupting the traditional way of operating competition has never been fiercer.

Shifts in consumer behaviour and expectations have been accelerated by digital. Consumer businesses need to meet and exceed expectations to be successful. Core to this is providing great customer experiences and finding new ways to gain and delight customers.

Our specialists understand these challenges and seek to identify the opportunities for consumer businesses to thrive. By working closely with our clients and investing in truly understanding consumer behaviour we can help you to expertly navigate your way to success.

Our consumer markets sector is made up of leisure and hospitality, retail, hotels and accommodation and travel and tourism.

Contact a member of our team today to discuss your strategic plans.

Latest insights

Find out more about our consumer sectors


Paul Newman, Partner, Head of Leisure and hospitality
Learn more about leisure and hospitality


Andrew Westbrook, Partner,
Head of Retail

Learn more about retail


Chris Tate, Partner, Head of hotels and accommodation
Learn more about hotels and accommodation


Ian Bell, Partner, Head of travel and tourism
Learn more about travel and tourism