If there’s one constant in the UK leisure and hospitality industry, it’s change. A barrage of events including Brexit, Covid-19, high inflation and interest rates, and a cost-of-living crisis continue to impact the size and shape of the market.
Against this backdrop, operators continue to review operating models, including their relationships with landlords, suppliers and workforce. As we look to the immediate challenges ahead, tight controls on working capital and supply chain will be key to weathering the storm. Investment in sustainability, digitisation and new technology will continue to be important as well as enhancing and evolving the customer experience to retain loyalty.
We have a dedicated team of specialists working across the entire leisure and hospitality industry spectrum. Our clients include pubs, bars, restaurants, and casual dining outlets, as well as gyms, sports clubs and cultural venues. The experience we have developed through working with hundreds of businesses in the sector enables us to assist our clients in navigating the ever evolving and exciting landscape of the industry.We are proud to partner with CGA on our Hospitality Business Tracker.