Consumer markets

The consumer markets sector represents a core area of expertise at RSM UK and is bolstered by our cross-service team of specialists. Our experience encompasses various players within the market, ranging from large listed corporates to family-owned, private-equity backed, and high-growth enterprises, covering every stage of the business life cycle.

Over the past few years, consumer facing businesses have encountered a series of formidable challenges. The industry has grappled with high inflation and interest rates, a cost-of-living crisis, the disruptive impact of Covid-19, the complexities of Brexit, staffing shortages, and ongoing supply chain difficulties. Our experts are well-versed in these pressing issues and are fully equipped to provide valuable insights and expertise to navigate an ever-evolving landscape. With their guidance, you can tackle your business obstacles head-on and chart a path towards sustained success.

In addition, many of our consumer-facing clients have a global presence and our team regularly draws on the knowledge of our RSM colleagues in over 120 countries.

Organisations we are proud to be members of include:

ABTA PartnerBFC PatronBRC Associate Member

CGA RSM Hospitality Business TrackerProud sponsors of HOSPABritish Holiday & Home Parks Association Associate MemberScottish Tourism Alliance patron

What our clients say

Cadogan

'RSM has been a valued professional advisor to our hotels division for several years and we have benefited significantly from RSM's extensive expertise in the hotels sector. We’ve engaged RSM for a range of services including audit, tax, accounts preparation, and due diligence. The team’s professionalism and responsiveness are unparalleled, and their coordination across services ensures a cohesive and efficient approach. We have consistently received high-quality work from all teams which is delivered promptly. We particularly appreciate the audit team’s onsite presence, which ensures a thorough and rigorous audit process.'

Sanjay Patel, CFO

Richard Caring Restaurants

'We transitioned our audit services to RSM in 2021 and we have been delighted with the service received since that time. The strong working relationship we’ve developed with the RSM team at all levels has been invaluable, with the team providing sector insights, recommendations and feedback that have enhanced the quality of our financial reporting. RSM deliver a robust, high-quality audit, and their team isn’t afraid to challenge us, listening to different perspectives and offering pragmatic solutions. We greatly appreciate the team continuity across our various brands which has increased the efficiency and effectiveness of the audit and helped to ensure we meet our reporting deadlines.'

Chris Robinson, CFO

Vivienne Westwood

'As our professional advisers for over 20 years, we appreciate the tailored service we receive from RSM. Stuart understands our business inside out and the team is always available to give hands on help on a range of tax issues. The team take the time to make sure everything is covered, which makes all the difference so we can feel confident and fully understand what we’re doing.'

Cristiana Benini, Finance Director

Paul Newman
Partner, Head of Industries
Chris Tate
Chris Tate
Partner, Head of Hotels, travel and tourism
Paul Newman
Partner, Head of Industries
Chris Tate
Chris Tate
Partner, Head of Hotels, travel and tourism

Consumer markets outlook 2024

Our latest consumer outlook report gives the view of 1000 consumers to identify where discretionary spend will be prioritised in 2024.