Service charge audit

Managing and delivering an annual service charge statement across a portfolio can be a drain on resources and a distraction from managing the assets. From our thorough understanding of the commercial property industry, we provide a detailed, flexible and value-for-money offering to take the pressure away from you.

It is usual to provide an annual statement to occupiers after a service charge period, and common for the annual statement to be certified by the landlord’s surveyor, managing agent and accountant. Certain leases might also require the statement to be audited.

Staying alert to risk is always a priority. That’s why we have developed our software to give you oversight of your assets and ensure your risk is reduced.

Our service includes four stages

Service charge reconciliation preparation
Our commercial property specialists have extensive experience preparing service charge reconciliations that are clear, easy to follow and concise. 

External service charge audit
We concentrate on the risks at each property and work closely with the asset management team to understand how each property operates. Giving you and your client the assurance that you need.

Comprehensive reports with analytics for each tenant
You will receive bespoke reports, showing exactly what you need to see to manage your assets as well as possible. This is all within our three-tier project model:

Status and issue reporting

     Standard and bespoke reports are produced that capture the status of all deliverables, performance against agreed KPIs, together with relevant financial data.   
       

Task management workspace

  A workspace within our 4Compliance tool accessible by clients and RSM teams. The allocation of tasks is recorded, their completion is noted and delays are flagged for resolution.  
       

Project management activity

  A dedicated group of project managers proactively tracking and managing key task and deliverable deadlines visible on the task management workspace.  
       

Dedicated project management software
We understand the challenge of keeping track of progress during the service charge process. Our own in-house 4Compliance software allows for all stages and tasks relating to each of your assets to be recorded, delegated and, their completion noted. Deadlines will be clearly visible, and any delays flagged for resolutions.

Our real estate experts work with managing agents to help navigate property issues as and when they arise. You will benefit from this and their qualified project management expertise, allied to workflow technology that tracks the production and review of reports. 

To understand more about our service charge offering, contact your local RSM representative or Howard Freedman to arrange a meeting.