The RSM client experience

Experience the power of being understood

At RSM, we build strong relationships based on a deep understanding of what matters most to our clients. It is our strong, collaborative approach that differentiates us. We strive to truly understand you, your strategies and your aspirations.

Learning through independent feedback

We value the importance of independent client feedback. Our client listening programme has several avenues for clients to share their experience of working with us. We think it's important to have regular feedback touchpoints with our clients, as it allows us to better tailor our service delivery to their needs.
We don’t just listen, we take action. We have embedded processes to share feedback with our teams and initiate discussions – working towards providing our clients with a uniquely bespoke experience.

Turning understanding into insights

We use our understanding to share relevant ideas and insights from our most senior professionals. We bring our expert local and global knowledge, and resources, to your environment, so you feel empowered to move forward with confidence. Our digitally intelligent approach means we can deliver data-driven insights and interactive solutions that help you run your business more efficiently and achieve compliance with greater ease.

What our clients say

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'Since being appointed as our audit, tax and accounting advisors we have had an extremely positive experience working with RSM. The team absolutely understand the complexities of our business and demonstrate fluidity, pragmatism and client centricity in their approach. We have benefited from their technical knowledge and counsel on some complex issues. I would be happy to recommend the service delivered by our RSM team to other middle market businesses.'

LNT Group Ltd

'RSM is the first firm we turn to when we require independent technical accounting and tax advice - their team is very familiar with our business and so is best placed to offer a well-informed, pragmatic service. Continuity of staff provides us with consistent and efficient support and we consider RSM a true business partner.'

Instem

'RSM has been appointed as our advisers for a number of years now. Having an adviser that not only understands our business but works with us to help us achieve our business objectives is key for us and we find this in RSM. They provide us with a robust, high-quality audit, but it is the added value that is really appreciated. The accessibility of the RSM team is second to none and the level of support is consistent throughout every interaction we have with them. Every member of the team is professional, personable and supportive and it’s reassuring to know that expert advice is available whenever we need it. We thoroughly enjoy working with RSM and wouldn’t hesitate to recommend them to others.'

Alexander Technologies Europe Ltd

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RSM Transparency reports

Our Transparency Report details the work we at RSM are doing to raise the standard by which Audit Quality is measured. It sets out the way we’re achieving this with investment in our people.

Read our transparency reports

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