Emerging technologies

The most successful organisations are not waiting for the new normal. They are defining and building it themselves.

The pace of new and emerging technology is not slowing down. Many organisations are now adopting these technologies, including; 

  • Artificial Intelligence (AI); 
  • Robotic Process Automation (RPA);
  • Augmented and Virtual Reality (AR / VR);
  • Internet of Things (IoT);
  • Drones; and 
  • Blockchain.

Integrating emerging technologies into your business strategy enables you to get closer to your customers and suppliers, improve employee engagement, identify new and improved business insights, and automate business processes to drive efficiencies. Those at the frontier are now focused on converging technologies for even greater benefit. For example, immersive interfaces allow their customers and staff to interact intuitively between a physical and digital world.

We provide assurance that builds confidence when integrating emerging technologies to help you manage the risks effectively from the business case stage through to design, build, and operation.

Could you benefit from assurance over your technology changes?

Getting it right from the start is far more effective and cost efficient than having to cobble together a patchwork of policies and controls later. 

Assurance with emerging technologies can help you to:

Accelerate innovation and the governance processes
(eg funding for business cases).

Highlight key risks early and build into plans
(eg integration with legacy systems).

Be assured over the organisation’s readiness for the planned execution of new technology.

Provide confidence that the solution design is supportable, maintainable, secure, and scalable to support future business needs.

Develop confidence that the outcomes are transparent, responsible, and understandable to your customers, regulators, and other stakeholders.

Our approach

We provide assurance to support your key decisions and confidence to stakeholders throughout the change lifecycle. We typically assess:

  • Business and use case – does the case stack up and is the governance in place?
  • Solution design – does the design meet your future business operating model and architectural requirements?
  • Testing and outcomes – what is the underlying flow of data across the business processes, and are the appropriate controls in place?
  • Execution readiness – are the criteria to enable a safe execution of the new technology met, and are the risks mitigated?
  • Business readiness – is the operating model in place, and have effective communication channels and cultural change requirements been established to ensure successful implementation?
  • Post implementation – what further steps could be taken to enhance the controls and optimise the outcomes?

For more information about project assurance support please contact Sheila Pancholi, Steve Snaith, and Paul O’Leary.