NetSuite services
Whether you’re launching a new NetSuite implementation or enhancing an existing setup to meet evolving demands, our team is here to guide you every step of the way.
Strategic support at every stage of your NetSuite journey
Planning a technology investment can feel overwhelming, especially when it involves complex systems like ERP or CRM. That’s why we take a practical, collaborative approach to help you make confident, informed decisions at every step of your NetSuite journey.
Our team has led more than 2,000 successful NetSuite implementations across a broad range of industries and business sizes. This experience, combined with deep technical and sector knowledge, makes us one of the leading NetSuite partners worldwide.
What sets us apart is our focus on aligning your systems with your business strategy. We begin by understanding how your people, processes and goals interact, then shape a roadmap that supports not just deployment but long-term value.
To make the most of this powerful system, our expert-led services help you every step of the way, from evaluating your business needs to implementing and optimising your NetSuite solution. Whether you're just beginning your ERP journey or refining an existing setup, we offer strategic guidance, custom development and hands-on support to keep your operations running smoothly.
Why work with RSM for your NetSuite ERP implementation?
Since 2007, we’ve helped businesses not only implement NetSuite but also maximise its value throughout every stage of their ERP journey. Our seasoned consultants bring real-world experience to tailor each implementation to your specific needs. Whether you're just getting started or optimising an existing setup, we’re here to ease the burden with expert support, customisation, training and guidance – even before the sale.
What influences the cost of NetSuite ERP implementation?
NetSuite ERP implementation costs vary depending on your business size, complexity and goals. Key factors include:
- Discovery and planning: we begin with a detailed review of your systems, processes, and objectives to define project scope and requirements.
- Configuration and testing: typically, the most resource-intensive phase, influenced by module selection, user count and clarity of requirements. We involve your team early to speed up adoption and reduce delays.
- Customisation and integration: whether you need full custom builds, workarounds, or semi-custom solutions, we help you find the right balance between functionality and cost.
- Data migration and training: our training focuses on empowerment. We help your team get hands-on experience early and develop in-house experts to support long-term adoption and continuous improvement.
We’re committed to understanding your unique business needs so we can recommend existing NetSuite solutions and, where necessary, design bespoke developments that deliver real value and streamline your operations.
While NetSuite is a powerful ERP system with extensive built-in functionality, many businesses require integrations with external data sources or existing software. Manually moving data between systems is time-consuming, error-prone and inefficient. Our custom development services eliminate these bottlenecks by integrating systems and automating workflows.
How we help you customise and connect NetSuite
- Customisation: tailor NetSuite to your needs with custom records, fields, role-based permissions and form configurations for both internal use and customer-facing outputs.
- System integration: connect NetSuite to your existing platforms, including CRMs, financial software or industry-specific systems like Jira.
- Script optimisation: improve performance by refining existing scripts or rebuilding them for greater scalability and speed.
- Single sign-on (SSO): simplify user access across systems without repeated logins.
- Third-party logistics providers (3PL): automatically send and receive fulfilment and order data to streamline your supply chain.
- E-commerce integration: connect NetSuite with custom or third-party e-commerce platforms to synchronise inventory, pricing, and order data.
- Advanced analytics: enhance reporting by integrating with external BI tools for cross-platform, actionable insights.
Free your team to focus on strategy, not system support
No two NetSuite implementations are the same, and neither are the support requirements that follow. As an IT or finance leader, your focus should be on strategic initiatives and getting the most out of your technology investments, not on day-to-day system troubleshooting.
Finding and retaining a capable NetSuite administrator can be both costly and time-consuming. Without a resource that understands the nuances of your system setup and business processes, even routine support tasks can slow down progress.
Specialists in NetSuite support and optimisation
If you're seeking a long-term partner to help you maximise your NetSuite platform, we can provide the depth of knowledge and continuity you need.
Our team takes the time to understand how NetSuite fits within your broader digital environment and how it can better serve your business. We maintain and optimise your existing instance, manage system enhancements and define a tailored release strategy that suits your business priorities.
Our service is not just about keeping the lights on. We also assess NetSuite’s twice-yearly updates, so you can take full advantage of new features and functionality as they become available. Our consultants work proactively to identify where updates or improvements could benefit your workflows.
What you get with our NetSuite support services
- Dedicated consultants who are familiar with your specific configuration and business needs.
- Efficient support resolution, backed by deep knowledge of your environment.
- Ongoing system reviews to help you prepare for and benefit from NetSuite’s regular product updates.
- Proactive service management, including quarterly reporting, performance optimisation and roadmap planning.
Is your NetSuite solution still meeting your expectations and supporting your day-to-day operations? If not, it may be time to consider a health check through our NetSuite optimisation service.
In the time since your NetSuite implementation went live, you have likely found your business needs have evolved and your NetSuite system needs to adapt to keep up.
Our NetSuite optimisation service is designed to assess how your current setup aligns with your objectives, identify issues or inefficiencies, and deliver actionable recommendations to improve performance and maximise value. In some cases, we are also able to deploy quick fixes as part of our optimisation service.
Four steps to optimise NetSuite performance
What you need from your system begins to change as soon as it goes live. Whether it is new functionality, regular software updates or evolving business models, each change affects the process and the performance of the system. Our experienced NetSuite consultants follow a proven four-step approach to get your system back to peak performance:
Discovery
Define your goals and review your current NetSuite processes and setup
Analyse
Assess the system’s current performance, identify pain points, and gather requirements.
Solution
Present an Issues and Solutions Log with a recommended roadmap, including effort and cost estimates.
Optimise
Implement agreed improvements in collaboration with your team or directly through our NetSuite experts.
As the leading global network for the middle market, we support growing multinational organisations in leveraging NetSuite ERP to streamline operations, improve efficiency and scale confidently across borders. Our cloud-based solutions offer real-time financial visibility, operational agility and the scalability required for international growth.
With a combination of in-country expertise and global reach, our consultants work alongside your team at every phase, from product evaluation and pricing through to implementation, configuration and ongoing support. We understand the challenges of global expansion, whether navigating local regulations or managing regional differences, and deliver tailored NetSuite solutions that help your business remain agile and resilient.
Our global NetSuite services support businesses of all sizes and industries, providing the insight, structure and tools to future-proof your finance and accounting functions.
Global NetSuite capabilities designed for scalable growth
- Strategic global deployment: our dedicated delivery team manages complex, cross-border projects with a deep understanding of local requirements.
- Tax and compliance support: we help localise NetSuite for each jurisdiction, adapt to regulatory changes like e-invoicing and align with global privacy standards.
- Change enablement: our user-focused approach ensures smooth adoption and long-term transformation success.
- Consistent global experience: multilingual consultants and on-the-ground teams deliver a unified, high-quality experience wherever you operate.
- Technology-driven efficiency: we support shared services, restructuring and new market entry with solutions that drive collaboration across regions.
- Scalable and flexible architecture: we design and integrate custom solutions that align with your broader strategic goals.
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At RSM, we combine global scale with local insight to deliver NetSuite solutions that truly fit. From implementation to optimisation, our experts help businesses streamline operations, reduce costs, and unlock smarter decision-making.
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Explore our full range of NetSuite software solutions
Once you're ready to explore what NetSuite can do for your business, our tailored sofware solutions showcase the full spectrum of modules available from ERP and CRM to SuitePeople and NetSuite AI. These flexible, scalable solutions are designed to align with your goals and drive smarter, faster growth.
