Business function transformation

Organisations today must cope with an unprecedented pace of change. Support functions like finance and human resources (HR) play an essential role in enabling front-line operations and preparing for the future, but they can often be slow to adapt. We work collaboratively with you to overcome performance challenges, reimagining core operations and back-office functions to work smarter, not harder. Our approach integrates best practices in organisation design, processes, systems, digital practices and skills.

We are guided by good practice principles and the latest technologies (AI and advance analytics), but never constrained by them. At our core, we are critical thinkers and problem-solvers helping organisations maximise the insight they need to drive performance.  

Aligning your back office to your front-line operations 

We work across support functions, from finance and commercial through to HR and IT, to explore how they can most effectively enable front-line services, providing solid foundations for rapid transformation.  

We partner with our clients to design and implement future-ready target operating models (TOM). Embedding leading practices across these areas is often the fastest way to create sustainable change, giving our clients the flexibility, knowledge and capabilities to manage the uncertainty of the future.  

How we can support your business functions transformation journey

Whether you’re clear about your pain points or aren’t sure where to start, our teams work across a range of support functions, with sustainability at the core of design and delivery. Here are some of the ways we can support you: 

• Core function maturity assessment and opportunity identification. 
• Future function and capability design.
• Business case development for investment.
• Process improvement and automation.
• System, data and reporting optimisation. 
• Cost reduction to improve performance and unlock funds for growth. 
• Enterprise performance management (EPM) to align financial and operational performance.
• Managing risk during times of change.
• Designing and embedding governance structures for success.

Get in touch with our experts below to learn more.