Business resilience

How well does your organisation cope in a crisis? Are you prepared to continue operations during a business disruption?

At RSM we help organisations reduce the likelihood and impact of disruption to their critical operations and technology.

As a result of the coronavirus pandemic, most organisations have had the opportunity to critically review their plans and start to embed learnings. However, pandemics aren’t the only threat to businesses. A robust response to incidents can ensure an organisation reduces its risk exposure, whether that be a:

  • result of global adverse events
  • political change
  • disruptive innovation (eg technology change initiatives)
  • terrorist threats
  • cyber-attacks
  • localised incidents such as flood and fire

We approach business resilience from a commercial standpoint and deliver a tailored solution from start to finish. We partner with you to develop and test your response, helping to develop robust systems and procedures that will ensure your operations will continue with as little disruption as possible in the event of an unexpected event.

Our services include:

  • Business impact analysis
  • Business continuity management and IT disaster recovery planning
  • Crisis management planning
  • Testing, reporting and ongoing assurance programmes
  • Lessons learnt exercises

How your business can benefit

All businesses require resilience to be successful. Disruption to your critical operations and technology can force your organisation to shut down for days, weeks or even months. An effective plan and response can help you mitigate the risks and get you back on your feet quickly.

Our business resilience services can help you to:

  • Understand and reduce your risk exposure.
  • Prevent crises when they do happen, and be able to respond and recover quickly.
  • Learn lessons and build a stronger response.

Our approach

Our approach is tailored to your needs and comprises of the following five steps:

    Program initiation

We review existing policies and charters, roles and responsibilities, documents, plan management, and executive support and prioritisation. Most organisations have something they can use as a starting point that we can help to develop into a more robust plan.

    Requirements definition

We assess threats and mitigation efforts, analyse business impact drivers, recovery time objectives and recovery point objectives, and conduct a business impact analysis, including technical and system dependencies to help define your business resilience requirements.

    Strategy determination

We conduct a gap analysis to align business recovery requirements with current capabilities and develop solutions to remediate defined gaps.

    Plan development, implementation, and documentation

We develop technology recovery plans (eg application, infrastructure, documents, and recovery sequence and prioritisation documents), business continuity plans, incident and crisis management plans and failback considerations.

    Program management and testing

We develop recurring, sustainable processes for ensuring that documented plans and processes remain current and aligned with organisational objectives. This approach allows us to leverage existing recovery-related processes and documentation to help organisations expand their recovery capabilities. We can mobilise quickly and effectively support all aspects of your business resilience.

For more information about project assurance support please contact Sheila Pancholi, Steve Snaith, and Paul O’Leary.

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