Recruitment back office solutions

RSM offers you the opportunity to outsource, streamline and/or automate your recruitment back office, with cost-effective solutions tailored to your business needs.

In a fast-paced environment, you need to be sure that every part of your business is working as hard as you do.

Back office distractions can drain your time and resources, keeping you from your real passion: developing and growing your business. RSM’s specialist online software and outsourcing services are designed to improve efficiencies across your mid to back office, freeing you to focus on core activity.

Our recruitment back office solutions can help your business by:

  • speeding up your timesheet capture, billing, payroll and reporting;
  • improving your visibility and control for all participants of the pay and bill process;
  • streamlining your data flow between your front and back office;
  • reducing your infrastructure installation and maintenance costs;
  • differentiating your business when pitching for new work; and
  • providing you with a scalable and adaptable platform to support your businesses growth.

Online software solutions

InTime - timesheet, pay and bill software

Specifically designed for the recruitment sector, our online software automates and streamlines the core back office processing of:

  • timesheets;
  • expenses;
  • payroll;
  • billing;
  • contract management; and
  • reporting.

Key features of InTime

Timesheet and expense capture

  • Multiple methods of capture and approval, including online timesheets, paper upload, and bulk upload from third party time and attendance systems.

Self-service web portals for candidates, clients and third parties

  • Greater transparency and control for all participants of the pay and bill process.

Multi-currency platform

  • Support for multiple currencies assists you in your overseas operations.


  • System-wide standard reports and self-service timesheet report-builder, in multiple file formats delivered in real time, provide an accurate window to your business.


  • Customised interfaces reinforce your company name and support your communications strategy.

Invoicing software

  • Flexible billing software, and automated matching of timesheet and expense documents.

Contractor management and payments

  • A range of tools simplify the management of your limited company contractors and umbrella companies.

Online contract management and compliance

  • Tracked e-documents can be shared between candidates, clients and third parties with automated reminders, acceptance deadlines and AWR compliance.

Rate and time validation

  • Sophisticated time patterns and filters to simplify the management of complex rates and time validation.

Systems integration

  • Smooth integration between your front-end CRM and accounting software.


  • Secure hosting, supported by a comprehensive data recovery plan.

Integrated PAYE payroll software

Our integrated payroll software, InPay, is a comprehensive, flexible and adaptable solution for organisations of any size or structure. It is used by blue chip commercial, umbrella, accountancy and recruitment clients.

Key features include:

  • real-time calculation;
  • multiple holiday schemes;
  • multi-company;
  • multi-frequency pay periods;
  • legislative compliance;
  • employee web portal for online payslips; and
  • extensive reporting capabilities.

Integrated accounting software

RSM’s online accounting software is seamlessly integrated with InTime. Coupled with our innovative client reporting portal, we provide a complete range of accounting and business management functionality.

The software gives you full visibility over your business operations, helping you cut out complexity and increase efficiency now and as you grow.

Comprehensive outsourced services

We support our recruitment clients with a full range of specialised back office services including outsourced payroll and accounting, delivered by qualified experts. You can outsource part or all of your back office to us, making our scalable solution suitable for any stage of the agency life cycle.

Pay & Bill 

Working with hundreds of recruitment clients, both large and small, has given us an unrivalled insight and allows our Pay & Bill service to draw upon extensive resources, knowledge and expertise from across our team to provide you with the right solution for your business. This service automates and streamlines the core back office functions of timesheet and expense processing, payroll, billing, contract management and reporting.

Specialised sector support

Whether you are a national or global recruitment business, RSM’s dedicated team of sector specialists can provide traditional, full service accountancy advice across a range of services including audit; tax; accounting and business advisory; corporate finance; business improvement services; revenue performance management; IT advisory services and employer consulting services.

Please contact Charles Harrington to find out more about our recruitment back office services.