22 July 2019
At the start of the year, we made some predictions about challenges and trends that the retail sector could expect to see in 2019. We now reflect upon those predictions and discuss what trends lie ahead for the remainder of the year and beyond.
30 May 2019
Frictionless payment platforms are offering consumers ‘buy now pay later’ customer credit. In this article Ceri Plowman takes discusses the short-term benefits for consumers and retailers and the broader long term effects of this offering.
05 March 2019
An employment law update including The Good Work Plan, casual worker guidelines, holiday pay guidance, new legislation for the handling of staff tips, a worker exploitation consultation, and updates on the National Minimum Wage and the status of Uber drivers.
18 January 2019
Andrew Westbrook, head of retail at audit, tax and consulting firm RSM, comments on today's retail sales statistics for December 2018 released by the Office of National Statistics.
08 January 2019
What makes consumers tick? What is it that has people reaching for their wallets and which trends influence spenders? RSM surveyed over 2000 UK consumers to lift the lid on where they are flashing their cash and how businesses can entice more customers.
08 January 2019
What’s in a name? What is it that sways a consumer to purchase a product, buy into a business or support a service over another? How have their spending habits changed in the last year? Is brand-protectionism dead and is the endangered high street still falling behind the allure of online shopping?