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Consumer 2020

24 February 2020

Our survey of middle-market consumer business leaders shows that in 2020, organisations are focused on remaining competitive by keeping costs low and cultivating innovation. What can you learn from your competitors and how can you achieve success?

Pub and restaurant groups maintain summer momentum

09 September 2019

Britain’s managed pub and restaurant groups saw collective like-for-like sales grow 1.6 per cent in August against the same time last year, with drink-led pubs, and especially those in London, being the best performers, latest figures from the Coffer Peach Business Tracker show.

Changes in working rights – what the retail, hospitality and leisure sectors should prepare for
Charlie Barnes

05 March 2019

An employment law update including The Good Work Plan, casual worker guidelines, holiday pay guidance, new legislation for the handling of staff tips, a worker exploitation consultation, and updates on the National Minimum Wage and the status of Uber drivers.

Keep calm and spend on

08 January 2019

What makes consumers tick? What is it that has people reaching for their wallets and which trends influence spenders? RSM surveyed over 2000 UK consumers to lift the lid on where they are flashing their cash and how businesses can entice more customers.

Craft Spirits – what are they and why are they so popular?

09 October 2018

There is a craft spirit movement which is exciting for the Scottish drink scene. This movement is epitomized by new innovations and product types challenging traditional perceptions.

Online shopping: a greater opportunity
Andrew Westbrook

08 January 2018

A digitally enabled world offers new opportunities for consumer businesses. Learn how to stand out online and how to protect your customers from emerging risks.

Digital distraction: the high street isn’t dead
Andrew Westbrook

08 January 2018

Despite repeated death knells, the high street is far from dead. Discover how retailers are fighting to stay relevant.

Download our 'Who are today's consumers?' report
Andrew Westbrook

08 January 2018

Download our 'Who are today's consumers?' report to learn more about our survey findings.

The experience economy: shoppers replace buying with doing
Andrew Westbrook

08 January 2018

Find out which categories consumers will splurge on in the year ahead.

How to thrive in uncertain times
Andrew Westbrook

08 January 2018

In an uncertain operating environment, it can be difficult to reach confident decisions about your strategic direction. Learn how you can stay ahead of emerging trends.

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