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Mid-year update on 2019 travel and tourism predictions
Ian Bell

19 August 2019

In January we made some predictions for the travel and tourism sector in 2019. As we reach the half way point in the year we reflect on the first six months and consider what may still occur.

How HMRC’s policy change on retained deposits may affect your business
Ian Bell

25 April 2019

As of 1 March HMRC’s new policy came into force in relation to retained (or non-refundable) deposits came into force. This will affect any business which collect non-refundable deposits. Key areas affected by this new policy are hotels, restaurants and leisure sectors.

Keep calm and spend on

08 January 2019

What makes consumers tick? What is it that has people reaching for their wallets and which trends influence spenders? RSM surveyed over 2000 UK consumers to lift the lid on where they are flashing their cash and how businesses can entice more customers.

Who are today's consumers?

08 January 2018

In a fast-moving, digitally led world, how much do we really know about buying habits and behaviours? Do our perceptions match consumers’ realities? And how can you stay one step ahead?

Online shopping: a greater opportunity
Andrew Westbrook

08 January 2018

A digitally enabled world offers new opportunities for consumer businesses. Learn how to stand out online and how to protect your customers from emerging risks.

Digital distraction: the high street isn’t dead
Andrew Westbrook

08 January 2018

Despite repeated death knells, the high street is far from dead. Discover how retailers are fighting to stay relevant.

Download our 'Who are today's consumers?' report
Andrew Westbrook

08 January 2018

Download our 'Who are today's consumers?' report to learn more about our survey findings.

The experience economy: shoppers replace buying with doing
Andrew Westbrook

08 January 2018

Find out which categories consumers will splurge on in the year ahead.

How to thrive in uncertain times
Andrew Westbrook

08 January 2018

In an uncertain operating environment, it can be difficult to reach confident decisions about your strategic direction. Learn how you can stay ahead of emerging trends.

Ian Bell

Partner, Head of Pensions, Travel and Tourism

Ian holds the retirement provision certificate with the Pensions Management Institute and has also passed all modules in the pensions regulator toolkit.

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