RSM, Microsoft Dynamics 365 and your organisation

Working in partnership with you to help unlock your organisation’s potential.

RSM’s Dynamics 365 certified professionals will work with you to design, deliver and embed your Dynamics 365 solution. Our experienced consultants will support you in defining and refining your business process to drive value via process automation and collaboration.

We believe the best approach to ensuring a long-lasting and successful relationship with our clients is to work in partnership with them. We take the time to understand the needs of their business and work with them to provide the right solution that will be an ‘enabler’ for their business.

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Why select RSM to deliver your Microsoft Dynamics 365 solutions?

Microsoft Dynamics 365 partner

A dedicated and certified Microsoft team

RSM is a Microsoft Partner and can provide licenses for all cloud products.  RSM UK are a Microsoft Cloud Solution Provider (CSP). We work closely with Microsoft to ensure we bring you the best advice and latest technology from their solution stack as well as keeping you up-to-speed with their technology roadmap.

Our Microsoft Dynamics 365 services are also available on the Crown Commercial Service (CCS), Digital Marketplace (G-Cloud 10 framework) enabling you to purchase data solutions much simpler and faster. 

Microsoft Dynamics 365 certified professionals

Unparalleled implementation services from certified Microsoft 365 professionals

RSM’s dedicated Dynamics practice combines deep product knowledge of Microsoft Dynamics AX (ERP system) and Microsoft Dynamics CRM platforms with practical experience of what it takes to successfully implement enterprise software. 

For practical advice on how to kickstart digial change in your organisation, read our ‘Make digital happen’ series.

Microsoft Dynamics 365 understanding market challenges and business sector

A deep understanding of your market challenges and business sector

As one of the largest business advisory firms in the UK, serving a diverse range of sectors, our consultants and sector experts are able to build solutions tailored to your very specific needs. Whether you are considering implementing Microsoft Dynamics 365 for the first time or need help with support or optimisation, RSM have the expertise and experience to help.

Microsoft Dynamics 365 support services

With you every step of the way: Microsoft Dynamics support services from RSM

RSM has a dedicated support service which provides post go-live application and infrastructure support. The Dynamics Service Desk team, support the entire Microsoft Dynamic 365 business application suite and Microsoft Azure services. We also manage and support legacy versions of on-premise versions of Microsoft Dynamics (CRM, AX, NAV etc.)

Find out more about our Microsoft support services
Microsoft Dynamics 365 international coverage

International coverage through the RSM global network

Through RSM office locations around the globe we provide Microsoft Dynamics solutions that cross international borders. Our global reach ensures we are able to deliver a unified system regardless of number of locations or geographic spread of your organisation. 

Microsoft Dynamics 365 free trial

Free trial: Microsoft Dynamics 365

Discover how Microsoft Dynamics 365 and RSM can enable your organisation to meet its growth objectives by trailing the software for yourself.

Request your free Microsoft Dynamics 365 trial

“We chose RSM because they understood that every company's CRM inputs and reporting are different and that trying to push an off the shelf package would not work. The support prior and post implementation has been excellent.”


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The Microsoft Dynamics 365 products and solutions we provide:

Microsoft Dynamics 365 customer engagement

Dynamics 365 Customer Engagement

Microsoft Dynamics 365 power apps

Power Apps

Microsoft Dynamics 365 finance and operations

Dynamics 365 Finance and Operations

Microsoft Dynamics 365 housing solution

Dynamics 365 Housing Solution

Microsoft Dynamics 365 GDPR app

Dynamics 365 GDPR App

Microsoft Dynamics 365 licensing

Microsoft Dynamics 365 Licensing

Dynamic 365 Customer Engagement offers a range of packed apps such as Sales, Customer Service, Field Service, Project Service and Marketing to support your business processes.  Apps can be used as a stand alone or in combination with others to improve visibility of your data, enhance collaboration and increase productivity.

Dynamic 365 Customer Engagement offers a range of packed apps such as Sales, Customer Service, Field Service, Project Service and Marketing to support your business processes.  Apps can be used as a stand alone or in combination with others to improve visibility of your data, enhance collaboration and increase productivity.

Dynamics 365 for Finance and Operations helps businesses adapt quickly to changing market demands and drive business growth. The solution enables you to improve your financial performance, run smarter operations and modernise your supply chain.

RSM’s housing solution for Dynamics 365 supports organisations by reducing costs through business process automation and improving services via increased visibility and improved collaboration.  Our housing solution is fully scalable allowing associations of any size to transform their processes and services.

RSM’s GDPR business application helps to effectively manage your ongoing GDPR obligations. 

Built on the Common Data Service, it allows you to manage your processes for Subject Access Requests, data breaches and your asset register. The App enables you to centralise management, enhance collaboration and gain insights into your organisations GDPR activities.

Microsoft 365 licensing procurement, renewal and management services helping to reduce your ongoing license costs.

Microsoft Dynamics 365 business central

Connecting and growing your business with RSM and Dynamics 365 Business Central

Microsoft Dynamics 365 business central

Dynamics 365 Business Central is designed for businesses looking for an all-in-one business management solution to streamline and connect business processes, improve customer interactions, make better decisions and enable growth.

Business Central enables you to:

  • have an end-to-end overview of your business;
  • manage your financials;
  • automate and secure your supply chain;
  • improve your customer service;
  • monitor and keep your projects on time and under budget with real-time data; and
  • reduce costs and deliver products on time through streamlining your manufacturing and warehousing operations.