About Susan Ball

Susan Ball is a partner in our employer solutions team with over 30 years' experience in the employment tax, investigations and reward field. She deals with all aspects of PAYE and Social Security in the UK and overseas, as well as the CIS (Construction Industry Scheme), National Minimum Wage (NMW) and CJRS (Coronavirus Job Retention Scheme). She is highly experienced in employee benefits and expenses, compliance and employment status issues, reward planning and salary sacrifice, from both an advisory and compliance perspective.

Susan advises clients across a range of sectors in both the corporate and not-for-profit sectors. Her approach is to establish and maintain a strong relationship with clients. A skilled industry speaker, Susan writes regularly for several publications. She also liaises with HMRC on relevant sector specific issues. 

Notable awards include the 2018 to 2023 Reward Strategy Reward 300 Hall of Fame and the Accountancy Age Financial Power List 2019. She received the Women in Accountancy and Finance Awards 2020, Role Model of the Year - Practice (national and global), with the team being awarded the Global Payroll Association Outstanding Award in 2021. She was president of the Chartered Institute of Taxation (CIOT) from May 2022 to May 2023 and sits on the employment taxes committee. She is a fellow of CIOT and a member of ATT.

When asked about what she enjoys about her role at RSM, Susan says:

“Working as part of a team to help solve clients’ issues is very satisfying and no two days are the same. While you might be applying the same tax law, the circumstances or people involved are always different, making every situation unique.”

Outside of work, Susan enjoys travelling when time allows, as well as live entertainment, the arts, and spending time with her family.

Susan’s RSM timeline:

  • 2019: Re-joined RSM as partner
  • 2008: Joined RSM as director

Press and appearance highlights:

HMRC compliance activity covering employer duties is increasing: are you prepared? | Croner-i Tax and Accounting (croneri.co.uk)

Compliance activity in CJRS misuse likely to grow | Taxation

Tax treatment of staff events and gifts | Taxation

Government response on employment status – no change | Taxation

Hybrid working and tax: what employers need to know (personneltoday.com)

Termination payments: what are the tax rules? (personneltoday.com)