Freedom of Information request reveals HMRC office working data

* The Liverpool building was closed between July 2022 and May 2023 due to flood damage and business continuity plans were followed.

** Legacy office used in locations where regional centre is planned for future opening.

It’s important to note that the data obtained is, by its nature, historical and may not therefore reflect current working practices at HMRC. It can of course be influenced by individual choices of staff and many new starters at HMRC may value the benefit of in-person training as we are seeing with graduates and apprentices in the accountancy sector.

Even so, with around 30% to 40% of HMRC staff seemingly not attending the office just once a week in some regional centres during the last financial year, any formal change in home-working policy could have a big impact. Homeworking will no doubt be keenly valued by HMRC staff and if there are any changes, these need to be carefully managed to ensure it does not result in a raft of resignations at a time when resource is already constrained.