What's in store?

What’s in store? is our survey of 250 senior UK retail executives, which found a resilient sector that’s already looking ahead with optimism and confidence to a world beyond the pandemic.

Despite some high street casualties and challenging conditions, the sector is already rebuilding and innovating. Online shopping, home working and growing consumer awareness of the social and environmental impact of their shopping habits have all permanently changed the retail landscape, and retailers are adapting quickly.

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