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People management for hybrid working

Many organisations are reviewing their organisational design as a result of lesson learned during the coronavirus pandemic by both employers and employees. This includes re-evaluating not just where roles are physically located, but how they are designed, how they are managed, and how they are measured. A move to hybrid working models is moving apace, aided by technology and a desire for flexibility.

The manager as coach

Hybrid working requires managers to develop some new people management skills. Some organisations are looking at the ways managers manage more closely and deciding coaching skills should be a priority.

Managers should be able to coach people to develop their own careers and take responsibility for their own performance and development. This is especially important for hybrid workers, because they spend a large amount of time working independently. Adopting an effective coaching style can also lead to greater engagement and optimum performance from teams.

Creating a coaching culture

There are two key considerations for businesses wanting to introduce a coaching style:

Who benefits most from coaching?

At an individual level, coaching is of real help to poor performers and employees looking for career development.

But entire organisations can also benefit from a coaching-focused management style. This is especially true for firms that take on lots of trainees or graduates because they need nurturing and a more personalised approach. Managers of employees who have had an extended period of leave will find coaching a valuable tool for helping those people to get back up to speed.

People management in a changing workplace

Great people management has never been more hotly discussed. Here are some of our favourite considerations for managers from the latest commentary on management and the workplace:

If you would like to discuss any of your own people management issues, or how to develop a coaching style in your organisation, please contact Kerri Constable.

authors:kerri-constable