From manual processes to scalable growth with RSM and NetSuite

In today’s fast-paced business environment, finance teams are under pressure to do more with less. Yet many still rely on outdated, manual processes that slow everything down, from paying suppliers to generating reports. These inefficiencies don’t just waste time, they create risk, hinder decision-making and hold back growth.

Below, we explore how one organisation tackled these challenges head-on, and what happened when they chose the right platform and partner to lead their transformation.

The challenge: manual processes limiting growth

When a new company accountant joined Hills of Corby, they inherited a fully manual, paper-based finance operation. Routine tasks were slow, error-prone and frustrating. Without a central business system, reporting took days, and scaling the business felt unsustainable.

Their manual processes led to a range of operational challenges, including:

• Duplicate supplier payments, increasing financial risk.
• Scattered data across multiple systems, making visibility difficult.
• Manual reporting delays, slowing down decision-making.
• Limited scalability, restricting future growth potential.

The turning point: RSM and NetSuite

Hills of Corby recognised the need to modernise and implement a business software system that could address their operational challenges. After reviewing multiple tenders, they chose RSM to implement NetSuite, impressed by its ability to manage all core business functions within a single, flexible system. The simplicity of having everything in one place, without the complexity of bolt-ons or multiple tools, made it the clear choice.

Our solution: a unified financial management platform

We undertook a detailed discovery process, including meetings, demonstrations and alignment workshops, to fully understand the business challenges Hills of Corby were facing.

By leveraging NetSuite’s leading practices, developed through thousands of successful implementations, we were able to guide Hills of Corby towards a more efficient and standardised way of working. Using NetSuite as the platform as our implementation project we proposed a solution to provide:

• Centralised financial management for greater control and visibility.
• Custom dashboards and reporting to support faster decision-making.
• Integrated HR and finance processes for smoother operations.
• Personalised training for all team members, including those without a background in finance.

The result: efficiency, accuracy and scalability

Hills of Corby experienced an immediate and transformative shift in their business operations. Key outcomes included:

• Significant time savings – tasks that previously took hours are now completed in minutes.
• Improved financial accuracy – duplicate payments have been eliminated.
• Smarter decision-making – real-time insights empower faster, more confident choices.
• Greater team efficiency – staff are now focused on growth and innovation, not paperwork.

We continue to provide responsive support, ensuring the system evolves with the business. The client sees RSM as a trusted partner for future transformation initiatives.

Client testimonial

Transform your business with RSM and NetSuite

If you're facing similar operational challenges or looking to modernise your systems, discover how RSM and NetSuite can help streamline your processes, improve visibility and unlock scalable growth.

Get in touch with Darren Birt for a demo and explore how we can tailor a solution to your business needs.

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