Businesses across the country were forced to adjust their plans and budgets in light of the pandemic. So, it’s no surprise that 82 per cent of social housing organisations have too. If anything, we expected this figure to be closer to 100 per cent, given the scale of the disruption we’ve endured.
There’s also further evidence in these figures of the sector’s adoption of digital technology and remote working – something 71 per cent of respondents expect to continue beyond the pandemic.
But perhaps the most significant practical impact here on residents is that two thirds are noting delays to their repairs programmes. This won’t come as a surprise and to the Housing Minister, whose letter to social housing residents in England in May 2020 made it clear landlords should be carrying out both routine and essential repairs. This followed three months when only emergency repairs were completed for many across the sector.
Contact us for support and advice
Our social housing specialists can help you and your board tackle the coronavirus-related threats to your organisation.
Contact Keith Ward, our Head of Social Housing, to discuss your situation.