How to add RSM to your safe senders list

Please follow the instructions below to add our email domain, @live.rsmuk.com, to your email providers' white list so that emails from RSM will always land in your inbox. 

AOL 9 email provider:

  • Open the email from sender @live.rsmuk.com.
  • Click the 'add address' icon on the right hand side.
  • Click 'OK'.

AOL Netmail email provider:

  • Open the email from sender @live.rsmuk.com.
  • Click the 'add address' icon on the right hand side.
  • Click 'OK'.

Gmail email provider:

  • Open the email from sender @live.rsmuk.com.
  • Click the small triangular arrow next to 'reply' on right hand side of header.
  • Click 'OK'.

GMX provider:

  • Open the email from sender @live.rsmuk.com.
  • Click 'not spam' to move this e-mail back to the 'Inbox' folder. 
  • Click 'OK'.

If you don’t have an email in your junkmail folder to whitelist, you can add the domain to the whitelist in GMX.

  • Click on 'settings'. 
    2. Select 'whitelist'. 
    3. Enter @live.rsmuk.com. 
    4. Click on 'save'.

Hotmail email provider:

  • Open the email from sender @live.rsmuk.com.
  • Click 'mark as safe' button in email header.
  • Then click 'add contact'  in email header.

Lotus Notes 7 email provider:

  • Open the email from sender @live.rsmuk.com.
  • Click the 'tools' tab'.
  • Click the 'add sender to address book' button.

MSN 8 email provider:

  • Open the email from sender @live.rsmuk.com.
  • Click  'save addresses' on top right hand side.
  • Tick the box for the email address you wish to save.
  • Click OK.

Netscape 6 or 7 email provider:

  • Open the email from sender @live.rsmuk.com.
  • Click the 'add address' icon on the right hand side.
  • Click 'OK'.

Outlook 2007/2010 email provider:

  • Open the email from sender @live.rsmuk.com.
  • Right mouse button click on sender or @live.rsmuk.com in the from field.
  • Click 'add to Outlook contacts' on the menu.
  • Click 'save and close'.

Outlook 2003 email provider:

  • Open the email from sender @live.rsmuk.com.
  • Right mouse button click on sender @live.rsmuk.com in the 'from' field.
  • Click 'add to Outlook contacts' on the menu.

Outlook 2000 email provider

  • Open the email from sender @live.rsmuk.com.
  • Right mouse button click on sender @live.rsmuk.com in the 'from' field.
  • Click 'add to Outlook contacts' on the menu.
  • Click 'OK'.

Outlook Express 6 provider:

  • Open the email from sender @live.rsmuk.com.
  • Right mouse button click on sender @live.rsmuk.com in the 'from' field.
  • Click 'add to address book' link.
  • Click 'OK'.

Yahoo Mail provider:

  • Open the email from sender @live.rsmuk.com.
  • Click the 'add' link in the header.
  • Click ' add checked contact'.
  • Press 'OK'.

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