I’m Freddie Jackson, Senior Audit Manager in the Belfast office. Nearly 14 years ago, I joined RSM as a graduate, eager to learn and ready for a challenge. Over the years, those challenges became opportunities, and those opportunities turned into milestones. Today, as a Senior Audit Manager in our Belfast office, I look back and see a journey defined by growth, resilience and the incredible support of colleagues who’ve made every step worthwhile.

Taking an unexpected path

I studied accountancy at Queen’s University Belfast and originally thought I’d go into banking after graduating. But when I saw the RSM graduate role advertised, I applied straight away. I liked the location, the people I met and the feel of the office - it just clicked. I started in tax, spent six months there, and then moved into the audit team. That’s where I found my stride. I worked with a range of clients, including public sector organisations, private companies and partnerships. After completing my exams, I knew audit was where I wanted to specialise.

Transforming challenges into opportunities

After leading a small team through the challenges of remote working during the pandemic, I was ready for the next step. I took on the Audit General Manager (AGM) role to broaden my business insight and progressed to Senior Manager. Today, our team is much bigger, and it’s been exciting to welcome three graduates and a placement student.

Seeing the team grow and being part of shaping its future is something I’m proud of. One of the biggest lessons I’ve learned came early on when I failed my first set of professional exams. I had studied hard, but I hadn’t quite grasped the technique. It was humbling, but the support I got from the team, from the day I got my results to the day I resat the exams, was incredible. That experience taught me the value of listening and leaning on others.

What my role as a Senior Audit Manager involves

No two days are the same. My role is a mix of people management and technical work, including risk assessments, reviewing audit files and being the go-to person when issues pop up. What I enjoy most is when clients reach out for a chat. It’s in these moments where we can really add value - whether it’s solving a technical issue or just having a catch-up. Building those relationships is a big part of what makes the job so rewarding.

A culture that supports growth

The Belfast office became part of RSM UK in 2017, but the culture hasn’t changed. It’s remained as supportive and friendly as ever. Everyone knows each other and there’s a great social side to things – that’s why I’ve been happy to stay for so long.

My manager, who’s now the director in our team, has been the biggest influence on my career in terms of a role model. The way he goes about things, the way he carries himself, he's what I aspire to be like. It’s this supportive, close-knit atmosphere that makes our Belfast office such a great place to build a career.

Finding balance beyond the office

Outside of work, I take time to recharge by walking my dog and going to stand-up comedy shows with my wife. Belfast has a great comedy scene, so there’s always something on.

My advice for anyone starting their journey

As I’ve progressed into management, I always tell new joiners: ask questions, even the ones you think are silly. Those are my favourite ones. The worst thing you can do is sit on a problem and hope it goes away - just come and chat. We’re here to help you grow and succeed. So, whether you’re just starting out or joining with experience, my advice would be to fully commit to your role. Ask lots of questions, get involved and be open to learning. You’ll make friends for life, grow your skills and set yourself up for a great career. RSM is a place where you’re supported, challenged and encouraged to be your best.

Make an impact. Be our future.