As one of the world's largest networks of audit, tax and consulting firms, RSM delivers big ideas and premium service to help middle-market businesses thrive. We are a fast-growing firm with big ambitions -- we have a clear goal to become the premium adviser to the middle market, globally. This vision touches everything we do, motivating and inspiring us to become better every day. If you are looking for a firm where you can build a future and make an impact, then RSM is the place for you.

Managed Application Services Director

Make an Impact at RSM UK

RSM’s purpose is to deliver the power of being understood to our clients, colleagues and communities through world-class audit, tax and consulting services focused on middle market businesses. The clients we serve are the engine of global commerce and economic growth, and we are focused on developing leading professionals and services to meet their evolving needs in today’s ever-changing business environment.

We have an exciting opportunity for an executive-level consulting professional to join our practice management team as a Microsoft Dynamics 365 Managed Application Services (MAS) Director! You will have a breadth of knowledge and understanding of Microsoft Dynamics 365 (Finance and Supply Chain, Customer Engagement, platform technologies, and Microsoft partner channel), industry best practices, business processes and technologies.

You’ll make an impact by:

• Lead both business development efforts and manage MAS projects, clients and people
• Drive the business development process from initial account meeting to estimating the proposal development to deal closure
• Participate in strategic account calls, ongoing sales opportunities and escalations
• Assist with recruitment, mentorship, and retention of technology talent
• Ensure that best practices and methodology are followed, and Service Level Agreements (SLAs) are met
• Managed application services evangelism
• Technical delivery
• Client management
• People management
• Practice development
• Sales enablement

What we are looking for:

Are you someone who thrives on variety, loves learning new things, and enjoys connecting with people? If you can spot inefficiencies in everyday life and are passionate about making improvements, this role is perfect for you!

We value diverse experiences and perspectives. Here’s what we’re looking for in our ideal candidate:

•           10+ years of technical consulting delivery in ERP environments

•   Proven background of implementations on Microsoft Dynamics as well as ongoing lifetime client relationship and management of systems

•   5+ years of working with and leading technical projects and management experience with financial and managerial responsibilities

•           Hands on experience with delivering and managing technology systems

•           Demonstrated ability in collaborating on enterprise-wide initiatives

•           Ability to work under a heavy workload in a time critical environment

•           Advanced analytical and problem-solving skills

•           Product, technology or industry expertise relevant to our industries

•           Ability to develop and maintain relationships at the executive level

•           Proficiency in using sales and negotiation techniques and tools

•           Outstanding verbal and written communication skills

•           Undergraduate or graduate degree, preferably in an IT related field

•           Ability to travel 25-50%

What we can offer you:

We recognise that our people are our most important assets. That’s why we offer a flexible reward and benefits package that will help you have fulfilling experience, both in and out of work.

• Hybrid and Flexible working
• 28 Days Holiday (with the option of purchasing additional days)
• Lifestyle, Health, and Wellbeing including financial wellbeing benefits such as financial tools, electric car scheme and access to a virtual GP.
• Access to a suite of 300+ courses on demand developed by our inhouse Talent Development team.

#LI-NP1

Diversity and Inclusion at RSM

At RSM, we want to create a strong sense of belonging so that people of all identities, backgrounds, and cultures feel they can bring their true self to work. Our clients come from all walks of life. We aim to achieve that same diversity of background, experience and perspective in our own teams, so that we can genuinely understand our client's needs. Diverse teams bring a broader range of ideas and insights to work. That's why we're working together to ensure our firm's principles and processes support a firm culture that embraces difference and strengthens inclusion.