Name: Jay Desai
Job title: Assistant Manager
Office: Milton Keynes
Joining date: September 2014
Team: Internal audit - Risk assurance
Summary of role
I am an assistant manager in the risk assurance team, and I am responsible for ensuring the smooth delivery of internal audit plans across several clients. My clients range across multiple sectors including NHS, police, fire, housing and charities.
I work closely with the Milton Keynes internal audit team (about 40 people) to ensure that our reviews are planned and performed to the best possible standard, whilst meeting budgetary and time constraints.
The role itself is varied: I might be meeting with members of an organisation's senior management, such as the chief operating officer or director of finance, or identifying issues that pose a risk to the organisation. We write risk-based reports that include agreed management actions on how certain processes could be improved. These are sent to the client and presented by ourselves to audit committees and/or meetings of the board.
The most important part of my role is communication with my colleagues and, of course, clients – making sure that their questions are answered in a clear and precise way, and in turn that we receive the exact information that we need from them.
What’s been the highlight so far?
I have recently spent six months in Northern Ireland, seconded to the internal audit team. This allowed me to work in a much smaller, close knit team with a range of clients in both the public and private sector. This gave me the ability to absorb the atmosphere, culture and history hidden within the capital and its surrounding counties.
The experience, knowledge and skills gained during the secondment and being given the opportunity to showcase these upon my return in October 2017 allowed for justification that I had the ability to perform the role of an Assistant Manager. This has opened up my paths for progression within the firm and I have been able to work on clients across multiple sectors as a result of my recent experiences.
What’s been your biggest challenge so far?
My key challenge so far has been finding a balance between my professional studies and work commitments, especially during times of increased business activity. However, there was excellent support from my peers, colleagues and learning and development courses available to help me find my own balance.
What’s surprised you most about working at RSM?
The size, expertise and offering available within RSM’s internal network. Building relationships with service lines such as fraud, external audit, consulting and employer services are essential to maximising the quality of delivery to our clients.
What’s next for you at RSM?
Developing my career further at RSM. I’ve been with the firm for just under 4 years – and I had no idea I could get this far! This is because I’ve been given many opportunities over the years to build my knowledge and experience which has helped me to determine my strengths and the elements of the internal audit delivery which I find most rewarding.
What’s your top tip for someone looking to apply to RSM?
Be yourself, be confident and create your own stamp! Also, don’t pretend to know all the answers - not knowing aboslutely everything isn’t a weakness!
Describe RSM in 3 words
Dynamic, integral and supportive.