RSM UK, like many other professional services firms, is, from time to time, the subject of phishing operations and scams. These scams generally use the RSM brand name and logo and/or the names of RSM’s partners and/or employees in an attempt to defraud unsuspecting members of the public. Victims are often contacted by phone or email, and they may be sent fake documents, purportedly on behalf of RSM UK. Further details regarding what we know about such scams appear below.

Contact us

If you receive a communication that you suspect to be a phishing operation or scam concerning RSM UK, forward details of the suspected scam / phishing attempt (including copies of any correspondence received) to queries@rsmuk.com.

This will enable us to make any appropriate reports / notifications, including to regulatory and/or law enforcement bodies.

You may wish to take the following additional steps:

1. Refrain from clicking on any links contained within any electronic communication.
2. Refrain from responding to the communication (including providing any information over the phone) and consider deleting any electronic communication from the relevant mailbox.
3. Report the incident to Action Fraud.
4. Contact Citizens Advice.

What we know about such scams

The tactics used by the individuals behind such scams are constantly changing; however, the objective is typically to obtain:

• confidential and/or personal data; and/or
• some form of payment via electronic transfer (whether via a bank; a third-party payment platform; or otherwise).

RSM UK is committed to taking all steps it reasonably can to seek the shut-down of any scams involving its brand name of which it becomes aware. This includes continuing to make appropriate reports and notifications in an effort to identify the individuals behind such incidents, as well as any individuals and/or institutions facilitating them, and to hold them to account.

However, regrettably, it is not always possible to prevent these incidents. We therefore urge you to exercise caution if you receive any unusual or unexpected communication from RSM UK or any of its partners or staff members. In particular, please note that:

• Official RSM emails will always come from an email address ending with rsmuk.com.
• RSM UK’s official website address is www.rsmuk.com.
• RSM UK is a professional services firm, offering audit, tax and consulting services to its clients. RSM UK does not offer loan facilities or any other form of money-lending.
• No entity or individual within the RSM UK group will seek payment from you via a third-party payment platform, such as WorldPay or FisGlobal.

We are aware that scams may seek to use an email or web address that is similar to RSM UK’s genuine address. Scams may also ‘spoof’ RSM UK’s genuine email address so that an email appears to have been sent by RSM UK (e.g. the ‘sender’ may appear as ‘RSM UK’); however, when interrogated, the true email address of the sender will not be a genuine RSM UK email address. Please pay particularly close attention to those details in any correspondence you may receive.